Privacy Policy

At DefendSaaS, we prioritize your privacy and the protection of your data. We are committed to safeguarding all data collected, both personal and non-personal, adhering to the highest global standards of data protection.

DefendSaaS is a service provided by Nokta PTE LTD.

We hold a firm commitment to your privacy and the security of your data. All data collected through DefendSaaS, whether personal or non-personal, is protected with utmost diligence. Our privacy policy is designed to ensure your personal data remains under your control. We comply with the European General Data Protection Regulation (GDPR) and adhere to the relevant laws and regulations in Singapore.

This privacy policy applies to the website defendsaas.com and governs the use of services provided by DefendSaaS to its users.

1. Notice

Whenever we collect information that could be used to personally identify you, we will explicitly ask for your provision and permission to use it. This policy ensures that you are fully informed and consenting to the collection of your personal data. Such requests for information by our system occur when explicit confirmation of your permission is needed to proceed. Examples include asking for your consent to use cookies when you visit our site, or requesting your payment details when you sign up for our services.

2. Your Consent

You always have the option to grant or withhold permission for us to process your information.

For data not crucial to the core functionality of our services, such as cookies for marketing purposes or your company name, you can choose not to give consent without impacting your access to DefendSaaS.

However, if you opt not to provide essential information required for our services (e.g., essential cookies, payment information, email address), we will not be able to grant you access to all features of DefendSaaS that depend on this information. Whether information is essential or not will be clearly indicated at the time you are asked to provide it or consent to its use.

By accepting this privacy policy and supplying us with your personal information, you are consenting to our processing of your information as outlined in this policy.

3. Usage

3.1 Data We Collect

At DefendSaaS, we collect various types of personally identifiable information. This encompasses all information that can directly identify you, such as your name, email address, payment information, and more.

In addition, we gather data based on your usage of our platform through our optional cookies. This data is collected and processed in a fully anonymous manner, ensuring it cannot be traced back to you as an individual.

If our service integrates with Google services, we may collect Google user data as authorized by you through the consent process provided by Google. The information that we collect will be used to contact or identify you and to provide the Service.

Links to privacy policies of third party service providers used by the app:

• Google Privacy Policy and Google Terms of Service
• Google API Services User Data Policy

3.2 Google API Limited Use Disclosure

DefendSaaS uses Google APIs when you use your Google account to sign in.

DefendSaaS's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

3.3 Third Party And User Consent For AI Apps

We do not share users' personal data with third-party AI applications.

3.4 Data Storage and Security

Google user data is stored securely on our servers and is protected using industry-standard encryption and security practices. We retain Google user data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

3.5 Sharing of Google User Data

We do not share Google user data with third parties unless it's necessary to provide the Service, comply with the law, or protect our rights. When third parties are employed to process Google user data on our behalf, they do so under confidentiality agreements and are obligated to comply with our privacy policy and data protection laws.

3.6 How We Use Your Data

We use your personally identifiable information for the following purposes:

• Access to Features: To provide you with full access to DefendSaaS's features.
• Payment Processing: To process your payments for our services.
• Information Updates: To inform you about important information regarding DefendSaaS, as well as any other information you opt into receiving.
• Customer Support and Communication: To contact you about the status of your orders, address any issues, respond to support requests, or for other opted-in reasons.
• Compliance with Google API Services User Data Policy: DefendSaaS's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
• Usage Data Analysis: To analyze anonymous usage data to improve our platform and services.

Data regarding platform usage may be shared with third parties, such as marketing agencies, to enhance our services and maintain operations. This data will always be fully anonymized before sharing.

Certain personally identifiable information may need to be shared with partners to provide essential services, such as shipping companies for product delivery. Only the necessary information will be shared with these partners.

In response to a legal request by a federal court, judge, or law enforcement, we may be required to provide your personally identifiable information. This could be done without your permission and without prior notice to you.

Outside these specified categories, no external party will have access to your personal information, unless you explicitly give us permission. Should we wish to share your information with an external party outside of these categories, we will always seek your explicit consent first.

4. Retention of Information

We retain your information for as long as necessary to provide you with DefendSaaS's services. All personally identifiable information will be deleted upon your request to cease using our services, such as when you delete your account, upon the expiration of your subscription, or when you explicitly request its deletion. Following your request and its confirmation, your information will be deleted within 14 days.

However, we may retain information for longer periods if required to comply with legal obligations. In cases where the law mandates, or a federal judge or court orders, we may retain information for an extended period and/or disclose it to the relevant authorities.

5. Your Rights

5.1 Your Rights Under GDPR

As the owner of your information and in accordance with the GDPR, you are entitled to several rights regarding the handling of your data by DefendSaaS:

• Right of Access: You have the right to obtain a copy of all personally identifiable information related to you that we have processed.
• Right to Rectification: If any personally identifiable information you have provided is incorrect, you have the right to have it corrected or adjusted.
• Right to Erasure: You can request the erasure of some or all of the personally identifiable information we have collected about you.
• Right to Restriction of Processing: You have the right to request us to stop processing relevant personally identifiable information if it is incorrect, unlawfully processed, no longer necessary as per our privacy policy, or if you object to our processing. Your objection is valid unless we have a compelling reason to continue processing.
• Right to Data Portability: You are entitled to transfer your personally identifiable information that we have processed to another entity.

To exercise any of these rights, please contact us using the email address provided at the end of this privacy policy.

5.2 Right to Object

In compliance with legal requirements, we are obliged to inform you separately about your right to object. According to the European GDPR, you have the right to object to the processing of your personally identifiable information for direct marketing purposes. Upon receiving your objection, we are legally bound to immediately cease processing your information for these purposes. To file an objection, please use the email address provided at the end of this privacy policy.

6. Opting Out

In addition to our core services at DefendSaaS, we offer various additional services to enhance your experience, such as newsletters and customer satisfaction surveys. You have the option to opt out of these services at any time. To unsubscribe from our email communications, simply click the unsubscribe link located at the bottom of any of our emails. Additionally, you can opt out of further communication and services through your account settings on www.defendsaas.com.

7. Security of Your Information

At DefendSaaS, we employ multiple measures to protect your data to the fullest extent possible. These measures include:

• Using security software, such as virus scanners.
• Implementing TLS (Transport Layer Security) to ensure secure connections between our servers and your device.
• Adhering to internet standards like DKIM, SPF, and DMARC for the protection of our email traffic.

8. Changes to This Policy

DefendSaaS reserves the right to amend this privacy policy as needed. Should any changes occur, we will notify you at least two weeks in advance of the changes taking effect. If you do not agree with the modifications to the policy, you have the opportunity to withdraw your consent during this notification period.

9. Contact

Should you have any inquiries or comments regarding our privacy policy, or if you wish to discuss its enforcement or any other related matters, please feel free to contact us at the following email address: [email protected].